العربية
1. INTRODUCTION
    • 1.1 This Privacy Policy explains how Sanad Abu Dhabi (hereafter referred to as “Sanad”, “we”, “us”, or “our”) collects, uses, shares, and protects information in relation to our website.
    • 1.2 This policy applies to individuals who are users of this website ( ‘user’, ‘you’ or ‘your’).
2. PERSONAL INFORMATION WE COLLECT
    • 2.1 We collect information you provide directly to us, such as when you contact [email protected] or otherwise communicate with us. This information may include, but is not limited to, your name, email, phone number, postal address, and other information you choose to provide. Where you make use of our website we may also collect information about your use of the webiste (e.g. your IP address and choice of web browser). Some of this Personal Information is collected and processed so we can perform a contract with you, some for the purpose of legal compliance and some for the purposes of our legitimate business interests (namely to carry out and improve our business, analyse the use of our website and support our staff).
3. USE OF COOKIE
    • 3.1 Sanad may use a browser feature called a ‘cookie’ to collect information anonymously and track your patterns on Sanad’s website. Cookies are small pieces of data stored on your browser by websites you visit, designed to enable recognition of your browser and capture certain information. These cookies do not personally identify users, instead providing anonymous, aggregate analyses of our website traffic and performance.
    • You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note, however, if you choose to decline cookies, you may not be able to sign in or use some of the interactive features offered on our website. Please be aware that this data is purely for analytical purposes and improvement of your user experience. Your anonymous data is only analyzed within the corporation and never sold or provided to third parties without explicit consent.
    • By using our website, you consent to our cookie policy. If you have any concerns or require more information, please feel free to contact us.
4. WHAT WE DO WITH YOUR PERSONAL INFORMATION
    • 4.1 Sanad collects and uses personal information primarily to provide and improve our services, facilitate user support interactions, and ensure a seamless and personalized user experience. This process enables us to understand user needs and comply with legal obligations.
    • 4.2 Sanad may request your consent before processing your personal information. If so, the form of consent sought by us may vary, depending upon the circumstances and the type of personal information processed. This typically involves checking a box or digitally signing a consent form. In some cases, we may seek consent through email or other forms of communication, especially when changes are made to our data collection or processing policies. If you wish to withdraw your consent to certain collection, retention, use or disclosure of personal information, please contact [email protected]
5. HOW WE SHARE YOUR INFORMATION
    • 5.1 We are committed to maintaining the confidentiality and privacy of your personal information. However, we may need to share this information with specific third parties under certain circumstances, such as:
      • • Service Providers: We engage with various third-party service providers to support our operations and enhance our website. These may include cloud storage providers, data analysis companies, customer support service providers, and security and fraud prevention entities. These companies only have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality of your data.
      • • Legal and Regulatory Bodies: In some circumstances, we may be legally required to disclose personal information. This could occur in response to a legal process, such as a court order or a subpoena, or in compliance with applicable laws and regulations.
      • • Business Transfers: In the event of a merger, acquisition, consolidation, or sale of the company or a portion of its assets, your personal information may be transferred to the new entity. In such cases, you will be notified, and your data will continue to be subject to the promises made in the then-current privacy policy unless you agree otherwise.
      • • With Your Consent: There may be instances where we seek your consent to share personal information with third parties for other reasons. In such cases, we will provide you with adequate information to make an informed decision.
6. OUR SECURITY MEASURES AND INFORMATION ABOUT WHEN WE DELETE DATA
    • 6.1 Personal Information collected by ADQ will be retained in accordance with applicable legal requirements. Personal Information shall be automatically deleted, if the data is no longer required and there is no legal requirement to maintain that information.
    • 6.2 We take administrative and technical steps to protect your Personal Information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as the Data Protection Legislation allows.
7. QUERIES AND COMPLAINTS
  • 7.1 Should you have any queries or complaints in relation to how we use your Personal Information, please contact us at [email protected]
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